Visibility Raincoat Emerald for Dogs
SHIPPING, RETURNS & EXCHANGES
Free shipping for orders over $75.30-day period free returns.
If your dog doesn't like their gear, or if they’d like a different size/color, we have a 30 day return & exchange policy.
Returns and exchanges must be initiated within 30 days of order delivery.
Returns are free – check your delivery box or bag for a prepaid USPS return label.
All returned items must be in NEW condition. All fur needs to be removed in order to receive a full refund.
Dirty, furry, or damaged returns are not eligible for refund. They will be shipped back to you at your expense OR will be donated to a local shelter if not reclaimed within 30 days.
If you’d like to make a return as a result of our error or a defective product, please email us at paikka.usa@paikka.pet and we’ll get you sorted!
It can take up to 10 days for us to open your return package and inspect the items inside. When the items are deemed to be in new condition, we’ll ship your exchange or issue a refund, and we’ll email you to let you know.
Once we issue a refund to your credit card company or bank, there could be additional delays in receiving the credit to your account due to your bank’s policies and processes. Please contact your payment provider to find out their timeline for crediting accounts.
International Returns and Exchanges:
At this time, we are unable to provide free returns and exchanges for orders placed outside of the US. In the event you need to return or exchange your international order to us, please follow the guidelines below.
(here we can add instructions that all customers must follow – ensuring that items being returned are done so within 30 days from date of delivery, sent back in new condition, free of pet hair, etc.)
After making sure your item(s) are clean and in new condition, please mail them back to:
4420 Stout Field North Dr.
Indianapolis, IN 46241
As soon as we receive your return and inspect it, we will either issue a refund or exchange. Please note that it can take our team 7-10 business days to open up and inspect your return after it has been delivered to us.
If you need help with sizing, have a defective product, or need assistance with anything else, please reach out to our team: paikka.usa@paikka.pet
Our Most Precious Jewels Are Not Made of Stone.
YOUR PROBLEM: You would do anything to ensure your dog is comfortable and safe.
OUR SOLUTION: PAIKKA Visibility Raincoat keeps your dog dry, warm and stylishly safe.
The inner wool mix lining is designed to keep your dog warm. Natural wool has properties unlike any man-made material. Wool is warm, even if it gets wet. It’s moisture-wicking and antibacterial. Adding synthetics to the mix gives the product softness and durability.
The smart reflective surface makes your dog visible in car headlights. The amazing colorful reflective effect ensures your best friend shines brighter than any gemstone. The jacket is made of 100% waterproof fabric and its seams are taped making sure your dog stays dry and comfortable.
Key Features:
- Amazing rainbow reflective effect – ultimate safety in low light conditions!
- Waterproof hood keeps the water and chill from getting in through the collar, you may also cover your dog’s ears.
- Harness opening with zipper – adjust the position and size of the opening.
- Adjustable neckline, waist, back length, and leg straps – for individual fit.
- Smart adjustments are hidden for style and safety.
Finding the perfect size
To determine PAIKKA jacket size, measure your dog’s back from neck to the base of the tail. If your dog is between two sizes, we recommend choosing the bigger size. Please note that measurements on the size chart are the maximum measurements. Back length, neckline and belt may be adjusted smaller.
Materials:
Shell: 90% polyester, 10% TPU.
Lining: 70% acrylic, 30% wool.
Care:
Machine wash, 30 degrees, gentle or delicate cycle. Wash inside out with similar colors. No bleach, no chemical wash, no tumble dry, don’t iron or use washing softeners.
Designed in Helsinki, Finland.
Responsibly made in China.
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