Ball tug toy for Dogs
SHIPPING, RETURNS & EXCHANGES
Free shipping for orders over $75.30-day period free returns.
If your dog doesn't like their gear, or if they’d like a different size/color, we have a 30 day return & exchange policy.
Returns and exchanges must be initiated within 30 days of order delivery.
Returns are free – check your delivery box or bag for a prepaid USPS return label.
All returned items must be in NEW condition. All fur needs to be removed in order to receive a full refund.
Dirty, furry, or damaged returns are not eligible for refund. They will be shipped back to you at your expense OR will be donated to a local shelter if not reclaimed within 30 days.
If you’d like to make a return as a result of our error or a defective product, please email us at paikka.usa@paikka.pet and we’ll get you sorted!
It can take up to 10 days for us to open your return package and inspect the items inside. When the items are deemed to be in new condition, we’ll ship your exchange or issue a refund, and we’ll email you to let you know.
Once we issue a refund to your credit card company or bank, there could be additional delays in receiving the credit to your account due to your bank’s policies and processes. Please contact your payment provider to find out their timeline for crediting accounts.
International Returns and Exchanges:
At this time, we are unable to provide free returns and exchanges for orders placed outside of the US. In the event you need to return or exchange your international order to us, please follow the guidelines below.
(here we can add instructions that all customers must follow – ensuring that items being returned are done so within 30 days from date of delivery, sent back in new condition, free of pet hair, etc.)
After making sure your item(s) are clean and in new condition, please mail them back to:
4420 Stout Field North Dr.
Indianapolis, IN 46241
As soon as we receive your return and inspect it, we will either issue a refund or exchange. Please note that it can take our team 7-10 business days to open up and inspect your return after it has been delivered to us.
If you need help with sizing, have a defective product, or need assistance with anything else, please reach out to our team: paikka.usa@paikka.pet
Playtime is to be Taken Seriously.
YOUR PROBLEM: What would your dog shop?
OUR SOLUTION: This is easy! Toys, toys, and more toys! For real, playtime is to be taken seriously. Playing is not only fun, but also super important for your dog’s well-being. Play provides cognitive, physical, and social benefits – it’s a great way for you two to bond.
Choose from three fun PAIKKA toys, or even better, take them all – your dog will be thrilled!
Big and cute Teddy Toy is great for big dogs who love to have solid grip with their full mouth.
PAIKKA toys are made of natural suede and filled with padding made of recycled plastic bottles.
Key Features:
- You can never have too many toys! Playing is important for dogs at every stage of their lives.
- Natural and sustainable materials.
Measurements:
30 cm | 12 inch
Materials:
Shell: 100% Suede.
Filling: 100% Polyester made of recycled plastic bottles
Color may transfer when new or wet, avoid contact with light color surfaces.
Care:
Hand wash.
Designed in Helsinki, Finland.
Responsibly made in India.
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